Posts Tagged ‘management’

Keep Communications with Customers Open

Have you ever wondered why you lose customers when you thought the products you offered were exceptional as was your service? Maybe you’re not seeing, hearing or thinking the same thing as your customers. Read the rest of this entry »

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Be Willing to Take a Time Out

Although we sometimes act like we can continue endlessly, everyone needs a break at some point. If we recognize that and embrace it there are some benefits.

Rest to Recover

When we are willing to take a time out we are able to get the rest needed to recover from making a concerted effort to achieve our goals. Some people think a dedicated worker is one who regularly puts in 50, 60, 70 or 80 hours per week. Baloney! That is not dedicated, but rather it is foolish. There are crunch times when we do have to go long hours Read the rest of this entry »

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Effective Goals Should be Dynamic

How often do you find yourself revising your goals? If you are like most people it’s more often that you care to admit.

Goals Are Not Static

The word static refers something that is fixed or stationary. That actually sounds like something that should be a trait of a goal, and to some extent it is. However, even the best goals can run into obstacles that may make it necessary to alter them. Now that does not always happen, but Read the rest of this entry »

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You Either Move Toward Your Goal or Away From It

Being deliberate in moving toward you goal is essential. Not doing so is actually moving away from it.

Life Moves On

When you set a goal it will not happen all by itself. You must have a game plan to make it happen and act on that plan. While it’s possible your goal could come to fruition without direct action, do you really think that is very likely? It is much more likely that Read the rest of this entry »

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Fix Rather Than Bemoan What Went Wrong

When something goes wrong how often do hear say someone say, “Why does this always happen to me?” You know these people. They frequently tend to see every failure as traumatic and act like it’s the end of the world. You may even do the same thing yourself at times. Yet this reaction is more than just an attitude.

To Get on Track Think Correctly

Unfortunately, when someone thinks this way they can get stuck in this mindset when what is needed is Read the rest of this entry »

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Ask What Would Make the Impossible Possible

I encourage you to use the question, “What would make the impossible possible?” as a way to move your or others ideas forward when you encounter someone who is resistant. How often you heard someone respond to a solution or idea with, “That’s impossible! It won’t work!”

Why?

When someone says something is impossible, first calmly ask “Why do you say that?” in an attempt understand why they believe the way they do. Read the rest of this entry »

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A Mistake Should Not Derail You

No matter how well any of us do our job, mistakes will occur. How do you respond when this occurs?

Freeze

I recall a number of years ago a person I worked with made a mistake that apparently wiped out inventory counts from the computer. Her first response was Read the rest of this entry »

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Don’t Attack Your Competitors’ Strengths

Are you trying to compete against your competitors’ strengths? Well, if you are and have the resources to do that then maybe you’ll be successful. But there is no guarantee.

Why Not?

If a competitor already has developed strengths that you do not possess, first consider if they are ones you Read the rest of this entry »

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Stay Focused and Move to the Goal

Most of us have had the experience of struggling to do something only to hear someone say, “Focus. You can do this.” This is common in sports and school, yet the idea applies just as aptly in the business arena.

What Does It Mean to Focus?

Basically focus is the main point of attention. In optics one definition is a clear and sharply defined image. Combining these two ideas we have a picture of what it means to stay focused in business. Read the rest of this entry »

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In Business Be the Cause

Would you rather experience the result of actions or create the results? When it comes to business this is an important determinant of the level of success.

A First Principle

The first principle of operations science is causality, also known as cause and effect. In essence it says that Read the rest of this entry »

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