Posts Tagged ‘human resources’

Information with Too Little Thinking

Information is good to have, but lots of information with too little thinking is not a good idea. What does that mean? Read the rest of this entry »

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Unexpected Cash Flow Issues

A company may experience unexpected cash flow issues, and even though unexpected it’s not unusual. How can that be? Read the rest of this entry »

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80/20 Accounting

The 80/20 rule (Pareto Principle) is one of the most useful we will ever encounter. Let’s discuss its use with 80/20 accounting. This is about focusing on the 20% of customers, products, expenses, etc. that account for most of our company’s results. Read the rest of this entry »

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Are You Making Things Happen?

If you are a business owner are you content to just sit back and wait to see what happens next with your company? As a rule, probably not, right? But, maybe you actually do this more than you realize. Here’s what I mean. Read the rest of this entry »

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Be Willing to Take a Time Out

Although we sometimes act like we can continue endlessly, everyone needs a break at some point. If we recognize that and embrace it there are some benefits.

Rest to Recover

When we are willing to take a time out we are able to get the rest needed to recover from making a concerted effort to achieve our goals. Some people think a dedicated worker is one who regularly puts in 50, 60, 70 or 80 hours per week. Baloney! That is not dedicated, but rather it is foolish. There are crunch times when we do have to go long hours Read the rest of this entry »

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A Mistake Should Not Derail You

No matter how well any of us do our job, mistakes will occur. How do you respond when this occurs?

Freeze

I recall a number of years ago a person I worked with made a mistake that apparently wiped out inventory counts from the computer. Her first response was Read the rest of this entry »

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How to Block Business Distractions

How often do you start your business day with the best of intentions only to find yourself doing anything but what you planned? If you’re like most people it’s more often than you care to admit.

Put it in Front of You

In an earlier article Triage for Business Issues I mentioned a technique that I first read about several years ago. It is one of the best ways I know to block business distractions. The technique is Read the rest of this entry »

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Loner Employees

Most companies with several employees have at one who goes quietly about their business. Why does this bother some people? Being a loner employee does not mean they don’t care about other workers or are unfriendly.

We’re All Different

There are some people, no matter where they work, who seem to mix easily with others. They draw a certain amount of strength from this interaction. Read the rest of this entry »

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Employee Input

Hopefully you’ve never worked in a company where all decisions came from or had to be signed off on by one person. What’s wrong with that?

Their All Stupid

All kidding aside, I did have a client once who acted like every employee was stupid. In fact, I even heard this individual makes statements to that effect when he was upset with a decision Read the rest of this entry »

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A Contrast in Customer Service

Think about some of the contrast in customer service you’ve experienced. You’ve probably had extremes from great to lousy. In the postings Customer Service-It Really Matters, Managing Customer Relationships, Is This Good for Customers?, and Listen to the Customer I touched on this, but here I want to present a picture of both good and bad experiences to help drive home the point that how you treat your customers really matters. Read the rest of this entry »

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