Posts Tagged ‘business values’

Work and Personal–A Common Thread

If you attend church you are familiar with the concept of a Sunday Christian. This is a person who acts one way on Sunday and a whole different way during the rest of the week – even varying their behavior based on the group they’re with. There is in essence no common thread to who they are.

A Highly Stressful Way to Live?

Perhaps you have read the Strange Case of Dr. Jekyll and Mr. Hyde by Robert Louis Stevenson. It is the story of a struggle by one man who seems very good at one time and quite an evil individual at another time. I won’t get into the various interpretations of the book, but merely use it as an illustration of how some live. One moment they are Mr. Nice Guy and the next moment Read the rest of this entry »

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Check Your Assumptions

Assume your business is just humming along. There are no major problems, yet you sense that things could be better. You’ve noticed that things are not working exactly as planned – oh, again nothing major, but just little breakdowns. On top of that, there is beginning to be a loss of camaraderie and disagreements that never seem Read the rest of this entry »

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What is the Purpose of Your Purposes?

At first thought the question “What is the purpose of your purposes?” may sound like doublespeak. But it really isn’t. In an earlier blog post, Why You Need a Purpose or Mission Statement purpose was initially addressed. Along with that blog were two other blogs, Why You Need a Vision Statement and Why You Need a Values Statement to help round out the thought process. Here I want to delve a little deeper into purpose.

How Do You Learn?

Okay, say you have a purpose statement, and for the sake of our discussion, let’s say that statement reads, Read the rest of this entry »

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The High Price of Integrity

Earlier I wrote an article, Integrity-–-Success Demands It, in which I discussed the importance of maintaining high integrity in business.

There Is a Price

In my earlier writing I mentioned a couple of instances where I was faced with having to refuse to do something I knew to be dishonest or had to report the dishonesty of another employee. While it was actually easy for me to maintain the position I took, the consequences were another story. In both cases Read the rest of this entry »

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Rigid Management

You undoubtedly have heard the phrase uttered, “It’s my way or the highway.” Do you find this comment not only offensive and dictatorial, but incredibly narrow minded?

So What Makes Your Way Better?

Rigid management that takes the attitude of it’s my way of the highway is robbing itself and a company of valuable feedback and improvements. Nobody knows it all and others serve to improve us.

The business owner or manager who takes this position probably has no business in their current role. With it, the owner will eventually see the growth of his company stagnate and perhaps even reverse. Managers of this bent will see valuable employees depart. We may want to think we do, but none of us knows it all. Read the rest of this entry »

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Is the Customer Always Right?

More than likely you have heard the expression, “The customer is always right.” Many people just take that saying at face value.

Just What Does That Mean?

Really now, is the customer always right? I think we all know nobody is always right. So if we know that, then why do we use this expression? We’ve all dealt with a customer who was upset (maybe even irate) that we knew was taking an unreasonable position. So what should we do? Read the rest of this entry »

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4 Wants and Needs of Employees

Are you a business owner or manager who sometimes wishes you had no employees? This is a common feeling when confronted with employees who seem like they cause more problems than they solve, consistently underperform, or just seem to be going through the motions without really becoming engaged in their roles.

Is It Really the Employee?

If you are experience any of the above issues, stop for a moment to consider Read the rest of this entry »

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Why You Need a Values Statement

Have you ever worked at a company where the decisions seemed as though they were spur-of-the-moment and without any unifying reason for the decisions?  This is the kind of company where decisions are reactionary in nature and often come back to haunt.

Sound Decisions Have Something Supporting Them

In an earlier post, The Business Plan – Hold On to the Napkin, we looked at how a shortened version of a business plan identifies 3 things:

Vision, Values, and Purpose

We looked at the Vision Statement and its benefits in another post, Why You Need a Vision Statement.  In order to act consistently on the vision and avoid reactionary decisions that don’t support it over the long haul, we need to know our values.

A Simple Definition of Values

Simply put, Values are a set of statements identifying the Read the rest of this entry »

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