Organization

When Planning is a Roadblock

We’ve all had the experience of planning something in detail, only to see it all go wrong. Don’t let this stop you in your tracks. This idea of things not going as planned is well expressed in the saying, “The best-laid plans of mice and men often go awry”, which is an adaption of a line from the Robert Burns’ poem To a Mouse. The sentiment of course is that we simply cannot know how things will turn out, not matter how carefully we may plan. That of course is no reason not to plan. But, when I said don’t let this stop you in your tracks I was referring to a different aspect of progress. Read the rest of this entry »

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Data Security

When it comes to data security you’ve probably heard the adage that every computer hard drive will eventually fail. Now, you may say, “Wait a minute. I’ve owned several computers and never had a hard drive fail.” That, however, misses the point, which is Read the rest of this entry »

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Confidential Information

How we designate information as confidential and maintain this confidentiality is often overlooked. Yet confidential information needs two things: accessibility to those who need it and protection from those who don’t.

What Needs to Be Confidential?

I suggest that we work backwards in this process. That is, start with Read the rest of this entry »

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Company Grapevine Pros and Cons

The company grapevine is unavoidable. That said, how can you make it work for the company and not against it? To address this let’s take a look at the company grapevine pros and cons. Read the rest of this entry »

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Mentoring Time

Have you ever had a job where you felt like you were left to sink or swim entirely on your own? Did your boss fail to allocate sufficient mentoring time to help you develop skills and improve the likelihood you would make meaningful contributions to the success of the company as well as your career?

We All Want to Matter

A mentor can be one of the most valuable people in Read the rest of this entry »

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Remote or In the Office

Do you think more gets done if your work is performed remote or in the office? This is really not a new question.

A Little Personal History

I can recall a number of times early in my career where I did a significant amount of work at Read the rest of this entry »

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Is it Urgent?

Everyone at some time feels the pressure to do something that either they or someone else has deemed urgent. But is it urgent?

Some Background

In the posting Triage for Business Issues we looked at how we use our time with a diagram based on Stephen R. Covey’s book The 7 Habits of Highly Effective People. The diagram has four quadrants as follows:

  1. Urgent and Important
  2. Not Urgent but Important
  3. Urgent but Not Important
  4. Not Urgent and Not Important

Amazingly many people manage to Read the rest of this entry »

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Who is My Customer?

When I look at some businesses I sometimes think they have never considered the basic question, “who is my customer?”

My Customer is Everybody!

Some businesses think everybody is their customer, but the truth is not even Walmart can say that. Some people simply will not shop there. But, let’s get back to your small business. You are Read the rest of this entry »

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Employee Ideas Revisited

Have you ever worked at a place where all decisions were top down ones and employee ideas were ignored? On the other hand, perhaps you are managing a company that operates this way. Companies that do this put themselves at a distinct disadvantage.

Nobody Knows it All

By cutting off employee input management is limiting the knowledge they have to make decisions. They are effectively shutting down Read the rest of this entry »

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How Flex Time Helps Business

More and more companies are moving to flex hours. Is that beneficial and why?

People Operate Differently

How many times have you heard the question, “Are you a morning person or an evening person?” The answer is probably a lot. At times this seems to be almost a rhetorical question where the answer was merely to satisfy curiosity or explain why somebody was the way they are. Well, that’s not very helpful. But, when coupled with the idea of Read the rest of this entry »

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