Organization

Block Out Negative People

Don’t let negative people discourage you. Listen politely but know when to stop and turn a deaf ear to them. Some people either don’t believe you can do something or sometimes don’t even want you to succeed. Read the rest of this entry »

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A Mistake Should Not Derail You

No matter how well any of us do our job, mistakes will occur. How do you respond when this occurs?

Freeze

I recall a number of years ago a person I worked with made a mistake that apparently wiped out inventory counts from the computer. Her first response was Read the rest of this entry »

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The Proactive Business versus the Reactive Business

Does your business take a proactive approach or merely react to events? The difference is more than semantics.

What Does Proactive Mean?

Essentially being proactive means being anticipatory or to prepare for the unexpected. For example, rather than Read the rest of this entry »

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Three Advantages of a Narrow Business Focus

How often do you find yourself feeling overwhelmed with all you have to do? In business it may involve juggling multiple business interests. Nearly all of us have experienced the frustration that comes with this. There are some distinct advantages to reducing the number of things you are focusing on. Read the rest of this entry »

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How to Block Business Distractions

How often do you start your business day with the best of intentions only to find yourself doing anything but what you planned? If you’re like most people it’s more often than you care to admit.

Put it in Front of You

In an earlier article Triage for Business Issues I mentioned a technique that I first read about several years ago. It is one of the best ways I know to block business distractions. The technique is Read the rest of this entry »

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Sound Business Growth

If you want to grow a business don’t you want to do it in a sound method that actually improves the business? Say “Yes!” Trust me, you do.

What Are You Growing?

Typically the focus of business growth seems to focus on one of the following and perhaps more than one of them: Read the rest of this entry »

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Loner Employees

Most companies with several employees have at one who goes quietly about their business. Why does this bother some people? Being a loner employee does not mean they don’t care about other workers or are unfriendly.

We’re All Different

There are some people, no matter where they work, who seem to mix easily with others. They draw a certain amount of strength from this interaction. Read the rest of this entry »

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Remote CFO

The term Virtual CFO is now heard fairly regularly. Is that an accurate description? Allow me explain.

What is Virtual?

Virtual is the appearance of being something though not actually what it appears to be. To understand this better, think of the term virtual reality. We hear that used in Read the rest of this entry »

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Getting Started

Everything we do has a starting point. Unfortunately many never get past this point. Why is that? Read the rest of this entry »

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A Contrast in Customer Service

Think about some of the contrast in customer service you’ve experienced. You’ve probably had extremes from great to lousy. In the postings Customer Service-It Really Matters, Managing Customer Relationships, Is This Good for Customers?, and Listen to the Customer I touched on this, but here I want to present a picture of both good and bad experiences to help drive home the point that how you treat your customers really matters. Read the rest of this entry »

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