Organization

Speed Up by Slowing Down to Think

The phrase speed up by slowing down to think may initially seem absurd. If you’re like me you periodically seem so busy that slowing down to think appears unlikely at best. Read the rest of this entry »

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Employees are Not Pawns

Have you ever worked at a company where the everyday employee was treated as if they were expendable? There was likely either an owner who alone or with the cooperation of a favored few simply ran roughshod over everyone else. They perhaps have either forgotten or chosen to ignore the reality that employees are not pawns to be manipulated like they were part of some sort of game. If you’ve ever played the board game of chess you know that pawns are Read the rest of this entry »

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The Risk of Constant Change

Change is sometimes unavoidable and necessary yet not always the best thing. While it can be good, the risk of constant change is something to consider. Read the rest of this entry »

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Perspective Requires Multiple Views

When you are told you need a new perspective how do you respond? Some of the definitions of perspective include the state of one’s ideas and a way of picturing something spatially. So, we hear statements like, “That’s your opinion, but I have a different perspective.” There in is the rub. We have a tendency to reduce others’ perspectives to opinions. But, what if we look at this a little differently? Read the rest of this entry »

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An Overlooked Security Issue

When it comes to the security of your financial data there is an overlooked security issue I see frequently. No, it’s not weak passwords or failure to change them frequently, nor is it allowing people access to information to which they shouldn’t have access. All these are indeed ones I see frequently, but they are not the one I’m thinking of that exposes the data of so many companies to problems. So what is it? Read the rest of this entry »

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Be Honest with Customers

Good service requires that you be honest with customers even if it means you may lose some sales. Yet, despite this requirement some companies simply are unable to tell a customer that they cannot help them with their needs or even lie to get the business. I say requirement because Read the rest of this entry »

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Block Out Negative People

Don’t let negative people discourage you. Listen politely but know when to stop and turn a deaf ear to them. Some people either don’t believe you can do something or sometimes don’t even want you to succeed. Read the rest of this entry »

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A Mistake Should Not Derail You

No matter how well any of us do our job, mistakes will occur. How do you respond when this occurs?

Freeze

I recall a number of years ago a person I worked with made a mistake that apparently wiped out inventory counts from the computer. Her first response was Read the rest of this entry »

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The Proactive Business versus the Reactive Business

Does your business take a proactive approach or merely react to events? The difference is more than semantics.

What Does Proactive Mean?

Essentially being proactive means being anticipatory or to prepare for the unexpected. For example, rather than Read the rest of this entry »

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Three Advantages of a Narrow Business Focus

How often do you find yourself feeling overwhelmed with all you have to do? In business it may involve juggling multiple business interests. Nearly all of us have experienced the frustration that comes with this. There are some distinct advantages to reducing the number of things you are focusing on. Read the rest of this entry »

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